Really great firm. Reliable, trustworthy, an invaluable GSOH in the face of challenges with previous non-Hancock installations which would have been a horror without Stuart and the Hancock crew – keeping us positive and confident that Hancock will resolve which they have always delivered on. Experts. Never fazed. Could go on… 10/10 for the new boiler and for the ongoing new bathroom project. Hancock have helped us for the past several years and not let us down once.